- Consumers are sceptical
- Consumers dislike risk
- Consumers want evidence to support claims
- Consumers are jaded from marketing-hype
- Consumers like to buy, not to be 'sold at'
- Promotion should permeate out of the product
- Brands need substance to survive
- Trust is marketing's only objective
Performance predictors mitigate the challenges presented by these facts, and captialise on the opportunities.
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