Today, I was fortunate to hear a suggestion which I believe to be the best performance predictor I have ever heard of. At Destiny Financial Solutions, the organisation I am a part of, we help inspiring and experience property investors succeed by providing property-focused investment advice.
My boss suggested we video a 'role play' or reenactment of prospective clients going through the process of becoming clients. This video would then be shown at initial interviews with prospective customers to reduce their anxiety around not knowing what lies ahead.
This is pure genius, and the best performance predictor ever.
Tuesday, February 19, 2008
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